Privacy Policy

1. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address

Order & Transaction Information

• Order history
• Payment status (Success / Failed / Pending)
• Selected products and cart details

Technical Information

• IP address
• Browser type
• Device information
• Cookies (for basic functionality only)

We do NOT store card details. Payments are handled by secure payment gateways.

2. How We Use Your Information

• Process and deliver orders
• Send invoices and confirmations
• Customer support
• Improve user experience
• Fraud prevention

3. Payment Processing

Payments are processed by Razorpay / Paytm or other providers. We do not store card numbers.

4. Data Storage & Security

• MongoDB Atlas (secure database)
• Secure Node.js backend

5. Cookies

Cookies are used only for login session, cart, and basic app functionality. No tracking cookies are used.

6. Information Sharing

We do NOT sell or trade personal data.

• Delivery partners
• Payment processors
• Legal authorities (only if required)

7. User Rights

• Delete account directly inside the app (Profile → Settings → Delete Account)
• Request order history
• Update personal information
• Request data removal

Deleted accounts and personal data are permanently removed immediately or within 7 days.

Email: pankajcloth@gmail.com

8. Children’s Privacy

We do not knowingly collect personal data from users under 18 years of age.

9. App Permissions & Photo Access

Photos are used only to upload payment proof, order confirmation screenshots, and product images. Images are stored securely and are never shared publicly.

10. Third-Party Services

• Razorpay / Paytm – payment processing
• MongoDB Atlas – database hosting

These services receive only the data required to perform their function.

11. Data Retention

Account and order data is stored until the user deletes their account. Once deleted, all personal data is permanently removed.

12. Changes to This Policy

Updates to this Privacy Policy will be posted on this page.

13. Contact Us